Re: Harbor (China) Freight

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Posted by Mower on November 14, 2021 at 07:09:00 [URL] [DELETE] :

In Reply to: Re: Harbor (China) Freight posted by John in Mich on November 12, 2021 at 19:23:24:

You really can't figure that out on your own?
A cashier can reprint a cash sales receipt that has multiple items on it from the register and put it in their pocket. The next day (or later that day) they can run the receipt through as a cash return and pocket the money.

They don't keep the original receipt when a return is made because there are other items on it, and the customer may need it in the future. To help prevent this type of loss, the retailer creates a policy that requires a name and phone number so that if auditing begins to see a problem, they can contact the real customer and verify that a cash return was actually done.

The National Retail Federation surveys retailers every year, and for 2019 (the last year figures were available) 28% reported counterfeit cash receipt return fraud, and 65% reported employee return fraud.

And yes, bigger retailers do have that problem. If you don't have one of their serialized receipts, Walmart will require an ID before they will issue a cash receipt. Lowes will require the original credit card, checking account number, phone number, or photo id.

Your little fit that you threw in the store did no good whatsoever. If you want to make an impact, contact the corporate offices and complain. The people in the store are only trying to follow corporate policy, and have no authority to change it.

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